How much do domain packages cost?
$10 per month per domain.

Is anything elseincluded in the $10 monthly fee?
Yes: Lots of options! Your $10 monthly fee covers not onlyyour .WS "WebSite" domain name, but everything needed to make full useof it. You can use our hosting services, forward your domain to anotherlocation, leave it parked with a simple construction screen, or use oursimple SiteBuilder tool to help you design a great WebSite in minutes.All these options include email services. Of course, you always have the option of using your own hosting company as well!

What forms ofpayment can I use?
You may use PayPal or any of the following major credit cards: American Express, Discover, JCB, MasterCard, or Visa. You may also use debitcards tied to a checking or savings account.

Do you offer anyother products?
We offer the following products at an additional cost. Note:Shipping and handling is not included in the listed prices:

What is anAffiliate?
Becoming an affiliate allows you to make money by resellingour product. You will earn 10% of sales directly referred by you and 10% on each of 4 additional "layers" of affiliate sales. Check out the income calculator to get an idea of what your potential monthly income could be.

I don't want toSELL anything. That said, how do I build my business?
That is the beauty of our program. YOU don't sell anything,WE do all the selling for you. Just enter the names and email addresses of the people you know personally online, and we'll send a personalized email to them, from YOU, which directs them to a fully personalized,dynamic flash presentation. If you prefer, you can alternatively sendthem directly to your free WebSite.ws Affiliate WebSite, which will beidentical to the one you are looking at right now, but tracked to YOU,so you get the credit for all sign ups.

(PLEASE NOTE: Using our automatedform requires pre-existing contact with those you choose to invite. Wefollow and STRICTLY ENFORCE A ZERO TOLERANCE policy regardingunsolicited SPAM emails - so make sure that you have had priorcommunication with anyone you decide to invite).

How can I see whosigned up under me and how much commissions are owed to me?
You will have 24/7 access to REAL TIME REPORTING on all hitsto your agent WebSite, all trials placed, and all active customers, aswell as complete downline reporting, selectable by layer (1 through 5),and all current and past commissions due to you. You will also havecontact information for your UPLINE SPONSORS, so you can email them andlearn about their successes, as well as contact information for yourDOWNLINE (network) members, so you may email them and tell them of yoursuccessful experiences.

As an Affiliate,do I need to send in any paperwork?
Yes. The required simple documentation can easily be accessedfrom within your account. However, you may begin building your business immediately (before we receive your documents).

What is the"Invite" section, and how do I use it?
The Invite section allows you to send customized emails toprospects, which must be people with whom you have had prior contact.You can also purchase opt-in email lists in the Leads section of yourMembers Area. Please note, we will not tolerate Spam of any kind fromour affiliates. Violation of our Spam policy will result in immediateand permanent deactivation of your account without reimbursement.

What is an"Upline?"
Your upline is comprised of the people through which you werereferred to our company. Your upline can be a valuable source ofinformation for networking and brainstorming ways to increase yourrevenue.

What is a"Downline?"
Your downline is comprised of the people who were referred toour company through you. The people in your downline represent those for which you will earn commissions for purchases they make. Information in your downline is updated in real time so you always have the latestdetails available to you, 24/7.

How can I use thebanners?
Banners allow you to place advertisements on your WebSitespromoting our product offering. You will earn money whenever purchasesare made with us by people who clicked on your banners.

What are the hitlogs?
The hit logs allow you to see how much traffic your affiliatelinks are generating. They will show you the date and time, the IPaddress, and the referring URL of any hits to your WebSite.ws affiliatepage.

How do I earncommissions?
It's simple. You earn commissions for any sale referredthrough your affiliate link up to five layers deep.

How often will Ireceive commissions?
Commission payouts are sent on or before the 15th of everymonth provided your commission balance meets your selected minimumpayout amount. The lowest minimum payout limit you can select is $10USD. Commission totals less than your selected minimum payout amountwill be carried over until such time as your balance meets your selected minimum.

What methods can I select from to receive commissions?
We currently offer commissions payments by mailed check, bankwire, or PayPal.

Where can Ichange how commissions are paid to me?
You may update your Preferred Commission Method and MinimumPayout Amount at any time from within your account. Simply click the Preferred Commission link along the left edge of our WebSite.

What happens tounpaid commissions if I deactivate my account?
All unpaid commissions (if any) are automatically forfeited if you deactivate your account.

Do you offer hostingservices?
Yes, we do offer deluxe, self service hosting.

How do I purchasehosting?
There is no additional charge for hosting. It is included inyour $10 monthly fee for the respective domain.

What is FTP?
FTP stands for File Transfer Protocol. It's simply how youmove files from your personal computer to our servers so the rest of the world can see your WebSite.

How do I transfer mydomain to my hosting company?
If you already have a hosting company you prefer to use, youcan point your .WS domain to their nameservers from within your account. There is no additional fee for specifying your own nameservers.

I have entered my DNS information, why isn't my domain resolving?
Make sure you wait a minimum of 24 hours before becomingconcerned. The Internet is comprised of millions of inter-connectedcomputers. It generally takes 24-72 hours before new DNS informationworks its way to all of them. However, if you use our SiteBuilder webtemplates, your site will be viewable anywhere in the world withinminutes!

How much is URLforwarding?
There is no additional charge for URL forwarding. If you wishto forward your new .ws domain to another existing domain name orWebSite, you may do so at any time. This service is included in your $10 monthly fee for the respective domain.

How do I setup URL forwarding?
You may specify a destination URL to which you want your .WSto forward from within your account at any time.

How do I setup emailfor my domain?
Simply click the email link from within your account. Pleasenote, our email services will only work for domains pointing to ourservers. If you are using another hosting company, they will provideemail services for your domain.

You may choose any of 4 (four) options for each email addressyou create using your .ws domain(s):

1\)  WebMail: Check your email on the web via www.Email.ws. Thissimple yet full-featured webmail system works just like "Hotmail" or"Yahoo" webmail.

2\)  Forward Email: With this setting, if someonesends a message to whatever@yourdomain.ws , you can choose to have itforwarded to any existing email account you currently use. Set upforwarding for any email address from within email.ws.

3\)  POP: This option allows you to download youremail directly using an email program of your own. NOTE: If you choose to download your mail, it will be removed from your WebMail interface. Instructions on accessing your email via POP are included with eachsetup email you receive, as well as the Help section at email.ws.

4\)  IMAP: This is the newer client-server protocol.Instructions on accessing your email via IMAP are included with eachsetup email you receive, as well as the Help section at email.ws.

How many emailaddresses can I create?
You may create a maximum of 10 email addresses per domain.

How much space do I get for each one?
100 megabytes.

How do I read my email?
Sign into your mailbox at http://email.ws.

How do I set up POP orIMAP?
From within the email client you wish to use, you will need to enter the following information:

1\)  Incoming Mail Server -> email.ws
2\)  Outgoing Mail Server - Provided by your ISP
3\)  Account Name -> Email.ws address you are using tosetup

Can I use your emailservice while my domain is hosted with a different company?
No. Our email service will only work for domains pointing toour servers. If you are using another hosting company, they will provide email services for your domain.

What isSiteBuilder?
SiteBuilder is our template driven WebSite design interface.It easily allows you to get a WebSite up-and-running in minutes withoutusing special software. Everything is completed from within yourInternet browser.

How many pagescan my WebSite have?
Our SiteBuilder program allows an unlimited number of pages.Please keep in mind that some templates may have a maximum number ofpage tabs that can be displayed in the navigation bar of your sitethough. For this reason, we suggest testing different templates to seewhich works best for your site content.

How much space do I get for files needed to build my WebSite?
100 megabytes. However, most .WS user WebSites utilize only a fraction of this available space.

Can I makechanges to my site at anytime?
Absolutely.

How long will ittake for the changes to take effect?
Most changes will take effect within 15 minutes.

Can I upload myown HTML pages for use with SiteBuilder?
No. If you have your own HTML pages, you will want to use ourhosting option instead of SiteBuilder. There is no additional fee fordoing so. Both options are included in your $10 monthly fee for therespective domain.

How do I makechanges to my personal contact information?
Simply click the "Account Info" link from within your account.

How do I changemy password?
This is also changed from within "Account Info". Scroll downto the section titled "Change Password".

Where can Iupdate my payment information?
This is also changed from within "Account Info". Scroll downto the bottom of the page where you will see the "Preferred PaymentMethod" section.

How can I cancelcompany mailings without canceling my full account?
Most company mailings contain removal links, but you may alsoopt out of mailings from within your account. You may also reinstatemailings from which you previously removed yourself. Simply go to youremail preferences section from within your account.

How can I cancelone of my domains without canceling my full account?
If you have multiple domains and wish to cancel one of them,login to your account to use our Support Request Form. Simply indicatein the body of the email the domain you no longer wish to be chargedfor. Please Note: You must have at least one registered domain to keepyour account active. If you wish to cancel the only domain on youraccount, please see How can I cancel my account?

How can I cancel my account?
For security purposes, all cancellations must be completed bytelephone; no exceptions. You can reach the cancellation supportdepartment by calling (760) 602-3000 and choosing the appropriate menuoption between Monday and Friday from 8-5 Pacific Time, and we willgladly assist you. Alternate methods of cancellation will not beaccepted.

Will you refund mylatest monthly fee if I cancel?
No, nor do we offer pro-rated refunds. All charges arenon-refundable. We do promise no additional fees will be charged foryour account once it has been cancelled.

I need additionalassistance not covered here. How can I contact support?
Simply click the "Request Support" link from within youraccount. We're always happy to help!